I ordered the 30 color pallet eyeshadow on the online store and when I got my order after arriving several days late all that was in the enormous box was nothing but black tissue paper and some kind of cheap free makeup bag! I was immediately on the phone with Mac to find out why then I found out that I may have ordered and paid for 30 colors but they were only sending 24 colors and I didn’t get any of it! After several times of me explaining what I needed I finally reached a supervisor that seemed competent and was told that he would issue my refund, and let me make this fact known I paid a little over a few hundred dollars so it was a good amount of money.
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